License & Terms

Legal License & Regulatory Compliance

PIN-UP is a fully licensed online gaming platform legally operated by Carletta N.V. under international gaming regulations. We ensure legal transparency, user protection, and fair gaming practices — with services optimized for Canadian users and others in approved jurisdictions.

Operator Information

  • Platform Name: PIN-UP
  • Parent Company: Carletta N.V.
  • Business Registration Number:142346
  • License Number:OGL/2024/580/0570
  • Issued by: Curaçao Gaming Control Board
  • Business Address: Dr. Henri Fergusonweg 1, Curaçao
  • Mailing Address: Chuchubiweg 17, Willemstad, Curaçao
  • License Status: Active

License Verification: Visit the official Curaçao Gaming Control Board website and enter the license number OGL/2024/580/0570 to verify authenticity.

Payment Handling & Processing Agents

All deposits and withdrawals on PIN-UP are processed through authorized European financial entities acting as official payment agents:

Payment Providers:

  • B.W.I Black-Wood Limited
    • Country: Cyprus
    • Address: Panagioti Toumazou, 37 Episkopi, 4620, Limassol, Cyprus
  • Carletta Limited
    • Country: Cyprus
    • Address: Riga Feraiou, 7-9 Lizantia Court, Office 310, Agioi Omologites, 1087, Nicosia, Cyprus

These agents operate under strict EU financial regulations, ensuring secure and traceable transaction handling.

Jurisdictional Access & User Responsibility

PIN-UP is available in jurisdictions where online gaming is legal. However, access is restricted in countries where gambling laws prohibit participation.

Restricted Jurisdictions Include:

United States, United Kingdom, Netherlands, France, Italy, Spain, Lithuania, Latvia, Curaçao, Cyprus, and other territories listed in our Terms of Use.

Users are solely responsible for understanding and complying with the laws of their respective provinces, territories, or countries.

Game Provider Restrictions (NetEnt & Others)

Certain game developers enforce territorial limitations. As such:

  • NetEnt games may be restricted in some countries, including Canada for branded slots like:
    • Guns & Roses
    • Jimi Hendrix
    • Motörhead
  • Universal Monsters slots (e.g., Frankenstein, Dracula, The Mummy) are only playable in specific European countries.
  • Pooled Jackpot games may not be available in jurisdictions like Australia, Israel, or Spain.

For a full list of provider and game availability, visit the Game Rules & Terms.

Data Privacy & Compliance

PIN-UP follows strict international privacy and data protection regulations:

  • Data Controller: B.W.I Black-Wood Limited (Cyprus)
  • GDPR Compliance: Fully compliant with EU Regulation 2016/679
  • KYC Procedures: Mandatory verification for all users
  • AML Policies: Enforced in all financial interactions

Your data is encrypted, protected, and never sold to third parties. Read our Privacy Policy for more.

Age & Responsible Gambling

PIN-UP only allows access to users aged 18 years and older.

We are committed to responsible gaming and offer support tools including:

  • Self-exclusion
  • Deposit and wager limits
  • Session reminders
  • Reality checks

Visit Responsible Gaming to learn more or seek support.

Contact & Support

If you have any questions related to licensing, compliance, or legal access, please contact us:

For general inquiries or complaints, see our Contact Us page.

Final Note on Legal Use

By accessing PIN-UP, you confirm that:

  • You are of legal gambling age (18+)
  • You are not located in a restricted jurisdiction
  • You understand your local gambling laws
  • You agree to all Terms and Conditions